How Verification Works at Betti

We trigger identity verification once an account reaches £2,000 in total deposits or withdrawals within a rolling 180 days, though we may ask for it earlier at our own discretion. Questions about Bettis UK verification usually come down to three things: which documents we need, how long the review takes, and what causes a document to be rejected.

Our AI verification tool sits inside the cashier, so files can be uploaded directly from the withdrawal screen rather than through a separate form. The check confirms identity, age, location and phone number before any payout is released, and it runs alongside the usual payout timing: instant for e-wallet and crypto, 1-3 days for bank transfer.

What we ask for

We request a valid ID card, driver's licence or passport, a utility bill no older than three months, and proof of the payment method used when relevant. In some cases we may also ask for a notarised or certified copy of an ID document before releasing funds.

Documents We Accept for Verification

We work from a short, fixed list of documents, and each one needs to meet a specific condition before it clears our checks.

• ID card, driver's licence or passport — must be valid and unexpired, with full name and date of birth matching the account.
• Utility bill — dated within the last three months, showing the same name and address used at sign-up.
• Payment method proof — a statement or screenshot confirming the card, e-wallet or bank account used for deposits, requested when a withdrawal needs extra checks.
• Notarised or certified ID copy — only requested in specific cases, usually around larger or repeated withdrawal requests.

Every file should be uploaded through the cashier's AI verification tool as a clear, uncropped scan or photo, with details that match what was entered when the account was opened.

Common Reasons Verification Is Rejected

Most rejections come down to a mismatch rather than a missing document: a name, address or date of birth on the uploaded file that does not match the details entered at registration, or a utility bill older than the three-month window we accept. A blurred photo, a cropped corner hiding a document number, or a payment screenshot that does not show the cardholder's name will also send a check back for resubmission.

Because checks also confirm location and phone number, an account tied to one of our restricted territories cannot pass verification regardless of which documents are submitted, in line with our licence terms. The same applies where the ID on file belongs to someone other than the account holder, since we allow one account per person, per household and per IP address.

Once documents are accepted, payout timing depends on the payment method chosen: e-wallet and crypto withdrawals clear instantly, while bank transfers take 1-3 days. A failed check simply restarts the process, so re-uploading a corrected, clearly lit document is normally all it takes to move a withdrawal forward.